Service Manager (Store: 10-1357)

Service Manager Jobs at Heartland AutomotiveService Managers are responsible for ensuring that all Teammates are consistently delivering a great guest experience at our Jiffy Lube stores.
The Service Manager partners with the General Manager to increase store revenue and to build and cultivate an environment of accountability and professional development.
Along with on-the-job training and job-related courses offered through Jiffy Lube Universitysm, Service Managers have opportunities for advancement.
Service Manager Responsibilities In addition to being in charge of the store in the absence of the General Manager, the Service Manager sets an example as a leader, focusing on the career development of teammates, and provides consistent guidance and direction.
Other Service Manager duties include:
‚EURĘ Face-to-face interaction with guests, including resolving issues‚EURĘ Take the initiative to increase sales, improve store profitability and reduce controllable expenses‚EURĘ As part of the store leadership team, lead team huddles and store meetings‚EURĘ Manage store inventory and product ordering‚EURĘ Mentor all store-level Teammates‚EURĘ Ensure the building, equipment and grounds are well maintainedService Manager QualificationsThe Service Manager should have a positive, helpful attitude and a professional appearance and behavior at all times.
This person should also have a sound business sense aptitude.
The Service Manager must also:
‚EURĘ Have 1-2 years of retail management experience; Automotive experience is a plus‚EURĘ Must have experience with and driven results for a profit and loss center‚EURĘ Must be able to motivate and inspire Teammates‚EURĘ Communicate effectively with our guests and at all levels within the organizationPhysical QualificationsTo effectively perform the duties of a Service Manager, you must be able to stand on your feet on hard surfaces, like concrete or metal.
Expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises and exhaust fumes.
Other physical qualifications for a Service Manager include:
‚EURĘ Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic office equipment‚EURĘ Must be able to lift and move work-related items up to 50 pounds‚EURĘ Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands‚EURĘ Have a valid driver‚EUR(TM)s license and be able to drive vehiclesHeartland Automotive is an equal opportunity and veteran friendly employer.

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